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README.Vmail
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README
======
Vmail version 1.46
Copyright 1985-2000 Boston Business Computing
1. Introduction
===============
Thank you for selecting Vmail from Boston Business Computing.
This file contains the following sections:
1. Introduction
2. Installation
3. Technical Support
4. Known Problems
The documentation for Vmail consists of the "Vmail Reference Guide", the
"Installation and Troubleshooting" booklet, the online Vmail help
library, and the online UNIX man page.
The ID.Vmail file describes all files in the Vmail release.
2. Installation
===============
Please refer to the "Installation and Troubleshooting" booklet.
3. Technical Support
====================
Purchasing Vmail entitles you to sixty days of free phone support via our
Technical Support Line. The support line can be reached at (978)
725-3222. Hours are 9:00-5:00 (Eastern) Monday through Friday. Please
have your product serial number or maintenance authorization number
available when you call. If you prefer, you may communicate problems,
questions, or enhancement requests via FAX (send to Vmail Support at
(978) 725-3229) or email (sales@bosbc.com). We make every effort to
respond to queries from supported customers within two business days.
Extended support can be purchased for an additional charge. Extended
support entitles you to access to the Technical Support Line, priority
bug fixes and free maintenance updates during the term of the support
period. Please contact our sales department for pricing.
Customers who are not on support may communicate problems, questions or
enhancement requests via FAX or email (see above).
4. Known Problems
=================
The current version of Vmail may silently truncate a user's Vmail message
file (~/vmail/MAIL.<username>) if it originated on a machine with a
different byte ordering or word size from that of the machine on which
Vmail is running. This means, for example, that Vmail files from DEC or
PC machines are not necessarily portable to Sun, HP, or IBM RS/6000
machines. Please be sure to make a backup copy of
~/vmail/MAIL.<username> before attempting to use it with Vmail across
different architectures.
Currently, Vmail does not perform any validation of addresses listed in
the To:, Cc: or Bcc: fields. In most cases, the native mail transport
agent will provide notification of invalid addresses in the form of a
returned mail message.
Vmail does not currently recover gracefully from errors in writing the
mail file, typically encountered when disk space is constrained. Future
releases will remedy this situation; for now, please make sure that there
is enough space available on the current partition (taking into account
disk quota limits) to allow new mail plus a copy of the current mail file
to be written.
When prefixing text to lines in a forwarded message, Vmail occasionally
inserts the prefix string into the message at locations other than the
beginning of each line. These can be removed with your editor by using
FORWARD/EDIT in place of FORWARD. If no prefix text is specified, the
message text is not disturbed.